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Privacy Policy

Purchase rules on Divo.

The site: Divo serves as an electronic store for the purchase of products by customers who surf the Internet (on the website).

Everywhere in this code, which is used in masculine, it also refers to the female by implication.

The provisions of these Terms and Conditions shall apply to any use and purchase made by a customer/buyer on the Site and shall constitute the legal basis for any discussion between the Client and the Site. The following terms and conditions set forth in the Rules define your rights and obligations when purchasing on the Divo Web site.

What is the price policy used on the Divo website, how you will receive your order, under what conditions you may cancel your website transactions, and other essential details?

Please read these Terms and Conditions in full and in writing.

It is emphasized that surfing the site and/or purchasing a product on the site constitutes the consent of the customer to accept and act according to the regulations. Therefore, if you do not agree to any of its terms, please do not make any use of the site.


The Divo website allows you to purchase various products in a convenient, fast, easy way and at attractive prices, which are usually lower than their prices on the market. It is recommended that before you make a purchase at the store site, compare prices.

All prices shown on the sales page include VAT if VAT is paid on the transaction according to any law unless specifically stated otherwise.

In order to avoid errors in the purchase, you must verify and confirm the details of the product you are requesting to purchase and also require that you provide accurate and complete details of the requested product.

For your convenience, the products are accompanied by a picture of the product. The image is illustrative and will assist you in the purchase process. Note that there may be differences between the image and the product itself sold on the site and purchased by you.

Please note that there may be differences between the vehicle image of your vehicle or the image of the part and the part purchased by you.

Conditions required by Customer to purchase on the Divo website:

Duly holds a valid credit card, which is respected in Israel.

Payment will be made using the PAY PAL service.

18 years old or older.

Has an e-mail box on the Internet.

Who fulfills the three conditions cumulatively may purchase the products offered for sale on the site, provided that he has completed the purchase process at the site and provided all the details requested during the course, including the identity card number, credit card details, or any other detail required. 

The Divo Website, including its owner, reserves the exclusive right and without prior notice, and at its sole discretion not to allow a particular surfer/customer to purchase products on the Divo website for any reason whatsoever and for any period of time even if the surfer / The site.

Without derogating from the above, Divo may cancel your entitlement to perform transactions on the Website in any of the following cases:

If in the course of your registration on the Internet you intentionally provided incorrect and/or inaccurate and/or incorrect information in any way.

If you used the services of the Divo website to commit an illegal act under the laws of the State of Israel or to enable, facilitate, assist, or encourage the execution of such an act.

If you have violated the terms of these Terms of Use or the terms of any other online service offered by Divo.

If you have not fulfilled your obligation to pay for your purchase.

If your credit card has been blocked or otherwise restricted for use in any way.

How to purchase:

At the time of purchasing the site, you will be required to fill out and record the required details according to the fields, including details of the payment method.

Upon completion of the transaction and its approval by the credit card company, you will be notified of the execution of the transaction together with a follow-up transaction number, which will be sent to the email address you entered during the booking process.

A transaction in a missing document requires that all the details that the customer will provide at the time of purchase are identical to the details required according to the type of sale plus the ID number of the cardholder given at the time of the order.

It is absolutely forbidden to provide false or incorrect personal information in any form for the purpose of purchasing the site. Such an act is a criminal offense and the responsibility of the customer.

Payment and supply of products:

It should be emphasized that:

Completion of a transaction on the Divo website is only after obtaining approval from the credit card company to execute the transaction.

In the event that no approval is received for the requested transaction, and no notice will be received regarding the arrangement of the approval of the transaction, the Divo site may unilaterally cancel the order without any claim or claim against a .divo site

The supply of products to the customer will be carried out by a courier company for the customer's choice, as well as by courier. See terms of transport and supplies published in a separate bookmark on the site.

Shipping charges are in addition to the price for the product. Or subject to advertisements for discounts published on the site only.

The Divo Website undertakes to provide the selected product as stated on the website pages, all in accordance with the terms of this contract.

Express shipments in Israel from door to door will be made available at an additional cost according to the regulations and the shipping rate that appears on the main page of the site and updated from time to time.

Orders will reach customers within 7 business days of payment, or within 12 business days if a shipping option is selected with registered mail.

Deliveries of customers who live in kibbutzim and small moshavim will reach distribution centers accepted in these places and not by personal delivery with a courier.

In the case of a product that is out of stock or there is a problem with its supply, the website will be entitled to inform the customer of the cancellation of the purchase within 3 business days.

The site is not responsible for delaying the delivery of the product for reasons beyond its control: Force majeure, strikes, sanctions and other technical malfunctions of Israel Post, any reason beyond the control of the site owner and if the customer does not collect the products within 7 days from receipt of the summons to the post office.

In areas with limited security access, the supply of products to customers will be carried out in a nearby and acceptable location, in coordination with the customer.

Customer Service

Customer service is available to all customers on Sundays through Thursdays between 08:00 and 17:00.

Confidentiality of user/security and privacy information

This site uses electronic, physical, and administrative measures to secure and preserve your personal information, such as: keeping all financial information about the actions of its customers by encryption technology and providing access only to specific employees